We’ll send you your Karim Bakhtaoui piece from our online shop to the shipping address you’ve provided us with at the check out
All items shipped to the UK are sent using Royal Mail. Please allow up to one week for delivery and 14-21 days for all custom pieces. Please note all our deliveries are approximate and unfortunately we can’t promise you that your Karim Bakhtaoui order will arrive on a specific date.
If you place an international order, we can’t be responsible for delays caused by customs and if we haven’t delivered your order within 21 days from the first date of delivery you have the right to cancel the order (but please allow more time for delivery around Christmas and during busy sales times).
For security reasons, all orders must be signed for upon delivery.
Taxes and duties
If your order is being shipped to Australia, Canada, Japan, Kuwait, Saudi Arabia, Singapore, UAE, USA, Qatar and other countries that are outside of the EU then you may need to pay customs duty and other import taxes and duty charges in order to receive your Karim Bakhtaoui online shop order.
The shipping company will contact you by phone to let you know that your online shop order is being held at your country’s customs centre and that you’ll need to make a payment to the local authorities. There could be a delay in delivering your order if you don’t pay the charges immediately. Paying any customs duty, import taxes and duty charges are your responsibility, and the local authorities will hold your order until you have paid the charges. Once you have paid your online shop order will be delivered to you.
If for any reason you don’t pay the import or duty charges, then Karim Bakhtaoui have the right to charge you for any additional costs that might be charged to us because of this.
We are able to deliver to most global locations but if you do not live within the United Kingdom, or any of the destinations listed below, then just send us an email on the contact page and we’ll check if we are able to ship also to your country.